Flight Support
Everything you need to know before starting.
Access Codes
How do the codes work?
A code is a key. One code unlocks one exam attempt. PPL codes work on any PPL subject and CPL codes on any CPL subject; the two are separate. When you enter a code to start an exam (e.g. Air Law), that code is activated and locked to that subject. You must complete and submit the exam within 24 hours of activation.
Do the codes expire?
Unused codes never expire. You can buy a bundle today and use them next year. However, once a code is activated (i.e., you start the exam), a 24-hour timer begins. You must submit your exam within this window, or the code will expire.
Can I switch subjects?
No. Once a code is activated for a specific subject (e.g. Meteorology), it is permanently locked to that subject. CPL bundle codes come already assigned: a Starter pack is one code for each of the six CPL subjects, and each code only opens the subject it was issued for. A CPL single code locks to whichever CPL subject you open first.
I didn't get my email receipt.
Emails are sent instantly by our automated server. Please check your Spam or Junk folder first. If you still cannot find it after 10 minutes, please contact support.
The Exams
Are these official Aspeq questions?
No. The Flying Kiwi is an independent study tool. Our questions are designed to strictly follow the learning objectives in the CAANZ AC61-3 Syllabus, but they are not the exact questions you will see in the real exam. If you can answer our questions, you understand the syllabus.
Can I pause the exam?
You cannot manually pause the exam timer. However, our system protects you against technical issues. If your battery dies or WiFi cuts out, your answers and time remaining are automatically saved. You can re-enter your code to resume exactly where you left off, provided you are still within the 24-hour activation window.
Payments & Safety
Is my payment secure?
Yes. We use Stripe, the world's leading payment processor. Your credit card details never touch our servers; they are sent directly to Stripe via an encrypted connection.
Can I get a refund?
Because our products are digital access codes that are revealed instantly, we generally do not offer refunds for change of mind. However, if a technical error prevents you from using your code, we will always provide a replacement or refund in accordance with the Consumer Guarantees Act.