01General terms

Welcome to The Flying Kiwi. By purchasing or using our access codes, you agree to these terms. These terms constitute a binding agreement between you and The Flying Kiwi regarding the use of our PPL mock exam simulator.

02Universal access codes and usage

Our service operates on a "Pay-As-You-Go" model using Universal Access Codes. By activating a code, you acknowledge the following rules:

• Single attempt. One code provides access to exactly one mock exam attempt. Once an exam is submitted, the code is consumed and cannot be reused.
• Subject locking. Codes are universal until activated. Once you enter a code to start a specific subject (e.g. Air Law), the code becomes permanently locked to that subject.
• 24-hour completion window. Unused codes do not expire. However, once a code is activated (the exam is launched), you have a strict 24-hour window to complete and submit the exam. If the exam is not submitted within 24 hours of activation, the session will expire and the code will be void.
• No pause function. Exams cannot be manually paused to stop the timer. However, in the event of a browser crash or internet failure, your progress is automatically saved. You may resume your attempt within the 24-hour activation window.

03Aviation disclaimer and limitation of liability

The Flying Kiwi is a supplementary study aid designed to assist with New Zealand Private Pilot Licence (PPL) theory preparation. We are an independent educational tool and are not affiliated, endorsed, or approved by the Civil Aviation Authority of New Zealand (CAA), Aviation Services Ltd (ASL/Aspeq), or any specific flight training organisation.

While every effort is made to ensure the accuracy of our question bank, aviation regulations (CARs) and AIP data change frequently. The Flying Kiwi makes no warranty regarding the accuracy, completeness, or currency of the content. This material is not a substitute for official ground instruction, current charts, or the official Syllabus. You agree that The Flying Kiwi is not liable for any exam failure, loss of fees, direct or indirect damages, or operational incidents resulting from the use of this service.

04Refunds and consumer guarantees

Our Universal Access Codes provide immediate access to digital content. Therefore, we generally do not offer refunds for "change of mind" once a code has been purchased. However, we fully comply with the Consumer Guarantees Act 1993. If a technical failure prevents you from accessing the service or the product is not fit for purpose, we will provide a full refund or a replacement code upon verification of the issue.

05Intellectual property and acceptable use

All content on this platform, including the question bank, rationales, and interface design, is the intellectual property of The Flying Kiwi. You may not scrape, copy, redistribute, or share access codes. Violation of this will result in the immediate revocation of codes without refund.

01Introduction

We respect your privacy. This policy outlines how The Flying Kiwi ("we", "us") collects and uses your information in accordance with the New Zealand Privacy Act 2020.

02Information we collect

We only collect information necessary to provide our services:

• Email address. Required to deliver your access codes, send exam results, and allow you to re-enter an active exam session.
• Exam data. We store your exam answers, scores, and time remaining to facilitate the resume feature and generate your results email.

03Payment information

We do not store your credit card details. All payments are processed securely by Stripe. We only receive a confirmation transaction ID and the email address associated with the purchase.

04Third-party services

We use trusted third-party providers to run our infrastructure. By using our service, you acknowledge your data may be processed by:

• Google Firebase. Hosting and database storage.
• Stripe. Payment processing.
• Brevo. Transactional email delivery.

05Data retention and usage

We use your email solely for transactional purposes. We do not sell your data to advertisers. Access codes and associated exam data are retained to verify validity and provide customer support.

06Your rights

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. Contact us at support@theflyingkiwi.co.nz.